PLG MEMBERSHIP

Ama with Ashvin Vaidyanathan: Fighting churn during the COVID crisis

Despina Exadaktylou, Founding Member and Lead Trainer of PLG Hub sat down with Ashvin Vaidyanathan, Chief Customer Officer at Gainsight to discuss how organizations can fight churn and do more with less during the Covid crisis, along with the role of Customer Success in the equation.
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Session's Contents

About the Guest

Ashvin Vaidyanathan

Ashvin has over 15+ years of leadership roles in marketing, customer success and business development positions across multiple industries including Software-as-a-Service (SaaS), hardware/infrastructure, software, payments, management consulting, and publishing.

Currently, he acts as the Chief Customer Officer at Gainsight and is responsible for all post-sales functions, including a global team of more than 150 team members across customer success management, professional services, and support.
    Ashvin Vaidyanathan | Chief Customer Officer, Gainsight

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