PLG Disrupt | On-Demand
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PLG on-Demand
Session On-DEmand
Building a Customer Feedback Process to
Drive Product-Led Growth
Drive Product-Led Growth
Session Overview
Customer feedback assessment and collection is imperative when Product-Led Growth is at play.
In this session by PLG Disrupt, Ingmar Zahorsky, VP Customer Success at ChartMogul will discuss strategies on how to work with customer feedback and usage data across departments to drive PLG.
Session’s key takeaways:
Session’s key takeaways:
- How to collect and share product feedback
- Approaches to analyse churn
- Impact of cross-departmental CS on product adoption
- Understanding and improving ROI
- Ways to align your customer requirements with the roadmap
This session is sponsored by
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