PLG Disrupt | On-Demand

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PLG on-Demand
Speaker: Ingmar Zahorsky, VP of Customer Success, ChartMogul
Session On-DEmand

Building a Customer Feedback Process to
Drive Product-Led Growth

Session Overview
Customer feedback assessment and collection is imperative when Product-Led Growth is at play. In this session by PLG Disrupt, Ingmar Zahorsky, VP Customer Success at ChartMogul will discuss strategies on how to work with customer feedback and usage data across departments to drive PLG.

Session’s key takeaways:
  • How to collect and share product feedback
  • Approaches to analyse churn
  • Impact of cross-departmental CS on product adoption
  • Understanding and improving ROI
  • Ways to align your customer requirements with the roadmap

                                               This session is sponsored by

                                                          Watch On-Demand

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Francisco M. T. Bram Head of Global Product Marketing, Uber
Sydney Strader Head of Customer Success, Catalyst
Srinivas Somayajula Head of Product Ops, Monetization & Growth, Calendly
Matt Billotti, Product Lead Growth & Lifecycle, Drift
Teresa Anania VP of Global Customer Success, Zendesk
Lisa Singer, VP Principal Analyst Forrester
Muneyb Minhazuddin VP Product Marketing, VMware
Margaret Quigley, Sr. Business Development Manager, Userlane
Ismail Madni, Head of Pricing Strategy, Okta
Peter Lyon VP Customer Success at Poppulo, Co-Founder Customer Success Network
Yoni Solomon, Product Marketing Director, G2
Jeremy Horn, VP Global Head of Product Management, Cognizant
Idan Fargeon, Product Manager Lead, Alibaba
David Apple, Head of Customer Success, Notion
Ingmar Zahorsky, VP of Customer Success, ChartMogul
Inessa Lurye VP of Product Management , Yesware
Parag Pathak, Team Lead Product Marketing, IBM
Jonathan Maimon Head of Product Marketing, Elementor 
Amitai Gat, Head of Product at Elementor
Maria del Mar Mitjavila Bedmar, Customer Success Manager, Userlane
Shane Correa, Serial VP Customer Success Leader

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