PLG Bootcamp

The Voice of the Customer: Product and CS Alignment

Emma Hill, lead trainer at Product-Led Growth Hub Academy analyzes how Product and Customer Success teams. can gather feedback & turn it into actionable insights that will increase adoption and customers LTV.

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COURSE OVERVIEW

What Should You Expect?

On Demand Session

One hour full of insights to watch at your own pace.

Unique Frameworks

Best practices and examples from the SaaS industry.

Certification of Completion

This session is eligible for certification of completion, considering you meet the exam's requirements.

Course Contents

Meet the Trainer

Emma Hill

Emma is Customer Success Manager at ProdPad and loves talking with different organizations about their approach to product management. Previously, she managed education projects at The University of Warwick, including a large scale capacity-building project with a university in Kazakhstan.

While in this role, she loved the way technology could enhance learning experiences, and so transitioned into technology products, initially as a Project Manager, then becoming the first Product Manager in the business, implementing product processes.

                    Emma Hill, Customer Success Manager Prodpad

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